Module 1: Your HYPR Driver Family
Course 4
Hypr drivers are the backbone of your operation. They are the faces that your customers will see and interact with. They should ensure the safe and efficient delivery of every package delivered by your company. They uphold your business’s reputation and are the final step to your success and your customer satisfaction. Considering the importance of your Hypr drivers, it is best for you and your manager to consider your business like a family business. Fair and respectful treatment of your drivers, as well as helping them understand the Hypr model and your goals, will encourage them to consider themselves as an important part of a bigger picture. Part of the flexibility that you can enjoy in your business stems from the willingness of your drivers and manager to be flexible and assist each other with their responsibilities.